Accessibility

Accessibility Statement

Updated: October 2020.

General

Balans Labs™ strives to ensure that its services are accessible to people with disabilities. Balans Labs™ has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on balanslabs.com

Balans Labs™ makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows balanslabs.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The Balans Labs™ accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Balans Labs™ continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on balanslabs.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on balanslabs.com or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.

Enter your batch ID here:

We believe you deserve to know exactly what’s in your products - and what’s not. At Balans Labs™, every ingredient and finished product is tested by third party, ISO certified laboratories to ensure Quality, Purity, and Potency.

Our Quality Control Mission

Our mission is to bring our customers the absolute highest standard of care in the hemp industry. To do this, transparency is key.

We source all of our CBD rich extract directly from the Kentucky farmers we stand side-by-side with in the field and, in fact, you can see the exact lot # of raw extract material that was processed in our extraction facility on the batch record located at the top portion of your product COA.

Additionally, that same batch record will also contain a list of every ingredient that is in your product as well as its supplier, and its unique lot identification number all of which are tested rigorously before production completion.
Understanding Your Batch Sheet

Once you’ve entered your batch ID number, the first thing you will see is your batch cover sheet. This will confirm the date in which your product was manufactured and list every single ingredient in your product as well as the manufacturers of these ingredients.

With the Batch ID, you will see which "Lot" of specific hemp was used to make your product. This lot code (same as Batch ID) can be traced back directly to the farmer who grew your hemp.
Potency and Compliance

Calculating cannabinoid percentages can be confusing at first. It is our goal to ensure you're not only receiving as much CBD as you deserve in each product, but that you feel comfortable knowing your product is pure, efficacious, and legal per the federal guidelines established under the 2018 Farm Bill (less than 0.3% THC*).

Our COAs report cannabinoid potency based on weighted concentrations in milligram (mg) per milliliter (ml). There are 1,000 milligrams per milliliter; for example, Lot #XXXX of our 600mg product contains 20mg/ml (20mg x 30ml per bottle = 600mg).

20mg per ml for our 600mg product would equal 2% total CBD concentration.

1.5mg per ml would equal .15% total concentration.

*THC is defined by this formula:Delta9 Tetrahydrocannabinol (D9THC) + Tetrahydrocannabolic acid (THCA) x .887%.

You may also see a unique profile of terpenes on your COA. These are aromatic compounds that increase the sensory experience of your product.
Microbial Testing

It is important that your product does not contain unwanted microbial matter that can cause sickness. These microbes are quantified in colony forming units (CFUs). We test for bacteria such as E. Coli and Salmonella as well as fungi such as Aspergillus.
Pesticides and Residual Solvents

Balans Labs™ tests for 24 pesticides that are common in the use of cannabis cultivation down to a level of 10 parts per billion (ppb). We also test for class I, II, and III residual solvents. Each class of solvent is given a different pass/fail rate based on its class.
Heavy Metals Testing

Our heavy metals panel includes, lead, arsenic, mercury, and cadmium. We test these metals down to a level of 39 parts per billion (ppb) and recommend a pass/fail rate that is 4x more stringent than guidance presented by the American Herbal Products Association (AHPA) and 12x more stringent than guidance provided by the Food & Drug Administration (FDA).